This
Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a
person ("Personal Data") that is collected from Users on or through
the Services. "Non-Personal Data" as used in this Privacy Policy is
therefore any information that does not relate to a person and/or cannot be
used to identify a person. We take the privacy of your Personal Data seriously.
Because of that, we have created this Privacy Policy. Please read this Privacy
Policy as it includes important information regarding your Personal Data and
other information.
When you
interact with the Services, we may also collect Non-Personal Data. The
limitations and requirements in this Privacy Policy on our collection, use,
disclosure, transfer and storage/retention of Personal Data do not apply to
Non-Personal Data.
When you
use, or interact with us through the Services, we may collect Personal Data, as
further described below:
Information
you provide to us: For all Users, we collect Personal Data when you voluntarily
provide such information to the Services, such as when you register for access
to the Services, contact us with inquiries, respond to one of our surveys or
browse or use certain parts of the Services. The Personal Data we may collect
includes without limitation your name, address, email address and other
information that enables Users to be personally identified.
Information
we automatically collect: We also automatically collect certain technical data
that is sent to us from the computer, mobile device and/or browser through
which you access the Services ("Automatic Data"). Automatic Data,
includes without limitation, a unique identifier associated with your access
device and/or browser (including, for example, your Internet Protocol (IP)
address) characteristics about your access device and/or browser, statistics on
your activities on the Services, information about how you came to the Services
and data collected through Cookies, Pixel Tags, Local Shared Objects, Web
Storage and other similar technologies. You can find out more information about
how we use Cookies and other similar tracking technologies in our Cookie
Policy.
When you
register for the Services or otherwise submit Personal Data to us, we may
associate other Non-Personal Data (including Non-Personal Data we collect from
third parties) with your Personal Data. At such instance, we will treat any
such combined data as Personal Data until such time as it can no longer be
associated with you or used to identify you.
As an
Attendee, we will collect additional Personal Data from you.
Information
you provide to us: If you register for a paid event, we will collect financial
information from you (e.g., your credit card number and expiration date,
billing address, etc.) some of which may constitute Personal Data. In addition,
Organizers can set up event registration pages to collect virtually any
information from Attendees in connection with registration for an Organizer's
event listed on the Services. If an Attendee voluntarily provides that
information in connection with registration for an event or otherwise, it will
be available to us and will be held by us in accordance with this Privacy
Policy. In addition, such information will be delivered to the Organizer of the
applicable event in accordance with "How We Disclose and Transfer Your
Personal Data: Organizers" below.
Information
we obtain from other sources: We may also collect or receive Personal Data from
third party sources, such as Organizers, other Attendees, social media or other
third-party integrations, your credit card issuing bank, our payment processing
partners or other third parties.
We collect
and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy. We may use the Personal Data as follows:
If you provide
Personal Data for a certain purpose, we may use the Personal Data in connection
with the purpose for which it was provided. For instance, if you contact us by
e-mail, we will use the Personal Data you provide to answer your question or
resolve your problem and will respond to the email address from which the
contact came.
If you
provide Personal Data in order to obtain access to or use of the Services or
any functionality thereof, we will use your Personal Data to provide you with
access to or use of the Services or functionality and to monitor your use of
such Services or functionality. For instance, if you supply Personal Data
relating to your identity or qualifications to use certain portions of the
Services, we will use that information to decide as to granting you access to
use such Services and to monitor your ongoing qualification to use such
Services.
We may use
your Personal Data for internal business purposes, including without limitation,
to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or
address wrong doing, to enforce our Terms of Service, to manage your account
and provide you with customer service, and to generally manage the Services and
our business.
Where it is
in accordance with your marketing preferences, we may use your Personal Data to
contact you in the future for our marketing and advertising purposes, including
without limitation, to inform you about services or events we believe might be
of interest to you, to develop promotional or marketing materials and provide
those materials to you, and to display content and advertising on or off the
Services that we believe might be of interest to you. Organizers should note
that we might use information we receive or collect regarding Attendees
(including without limitation via an Organizer's event registration page) in
accordance with the terms of this Privacy Policy, including in the manner set
forth above.
If we
intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the
time the Personal Data is collected, or we will obtain your consent subsequent
to such collection but prior to such use.
We are not
in the business of selling your Personal Data. We consider this information to
be a vital part of our relationship with you. Therefore, we will not sell your
Personal Data to third parties, including third party advertisers. There are,
however, certain circumstances in which we may disclose, transfer or share your
Personal Data with certain third parties without further notice to you, as set
forth below.
As we
develop our business, we might sell or buy businesses or assets. In the event
of a corporate sale, merger, reorganization, dissolution or similar event,
Personal Data may be part of the transferred assets. You acknowledge and agree
that any successor to or acquirer of Kettchup TV (or its assets) will continue
to have the right to use your Personal Data and other information in accordance
with the terms of this Privacy Policy.
We may also
share your Personal Data with our parent companies, subsidiaries and/or
affiliates for purposes consistent with this Privacy Policy. Our parent
companies, subsidiaries and affiliates will be bound to maintain that Personal
Data in accordance with this Privacy Policy.
We may
share your Personal Data with our contractors and service providers who process
Personal Data on behalf of Kettchup TV to perform certain business-related
functions. These companies include our marketing agencies, database service
providers, backup and disaster recovery service providers, email service
providers and others. When we engage another company to perform such functions,
we may provide them with information, including Personal Data, in connection
with their performance of such functions.
When you
purchase tickets to, register for or donate to an event or related fundraising
page on the Services, we provide the Personal Data entered on the applicable
event or related fundraising page to the Organizers of such event or related
fundraising page. For fundraising pages, we may provide your Personal Data both
to the Organizer charity of the fundraising page and the Organizer of the event
to which the fundraising page is linked. You agree that we are not responsible
for the actions of these Organizers with respect to your Personal Data. It is
important that you review the applicable policies of the Organizers of an event
(and the related fundraising page, if applicable) before providing Personal
Data or other information in connection with that event or related fundraising
page.
You can
connect your Kettchup TV account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and
store/retain information relating to your account with such third-party
services in accordance with this Privacy Policy. For example, if you connect
with Facebook, we store your Facebook id, first name, last name, email,
location, friends list and profile picture and use them to connect with your
Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing
the events you are interested in, or attending, with certain groups of people
like your Facebook friends.
We may
disclose your Personal Data if required to do so by law in order to (for
example) respond to a subpoena or request from law enforcement, a court or a
government agency (including in response to public authorities to meet national
security or law enforcement requirements), or in the good faith belief that such
action is necessary to (a) comply with a legal obligation, (b) protect or
defend our rights, interests or property or that of third parties, (c) prevent
or investigate possible wrongdoing in connection with the Services, (d) act in
urgent circumstances to protect the personal safety of Users of the Services or
the public, or (e) protect against legal liability.
We may
store Personal Data itself or such information may be stored by third parties
to whom we have transferred it in accordance with this Privacy Policy. We take
what we believe to be reasonable steps to protect the Personal Data collected
via the Services from loss, misuse, unauthorized use, access, inadvertent
disclosure, alteration and destruction. However, no network, server, database
or Internet or e-mail transmission is ever fully secure or error free.
Therefore, you should take special care in deciding what information you send
to us electronically. Please keep this in mind when disclosing any Personal Data.
You can
request access to some of your Personal Data being stored by us. You can also
ask us to correct, update or delete any inaccurate Personal Data that we
process about them.
If you are
a registered User, you can exercise these rights by logging in and visiting the
My Account page. Both registered and unregistered Users may also exercise these
rights contact us directly through our support centre or at the Email address
specified below.
We will
consider and respond to all requests in accordance with applicable law.
We may
retain your Personal Data as long as you are registered to use the Services.
You may close your account by contacting us. However, we may retain Personal
Data for an additional period as is permitted or required under applicable
laws. Even if we delete your Personal Data it may persist on backup or archival
media for an additional period of time for legal, tax or regulatory reasons or
for legitimate and lawful business purposes.
Please
refer to our Cookie Policy for more information about our use of cookies and
other similar tracking technologies.
You have
several choices available when it comes to your Personal Data:
You can
browse the Services without providing any Personal Data (other than Automatic
Data to the extent it is considered Personal Data under applicable laws) or
with limiting the Personal Data you provide. If you choose not to provide any
Personal Data or limit the Personal Data you provide, you may not be able to
use certain functionality of the Services. For instance, in order to open an
account, or buy or sell tickets, your name and email address will be required.
·
Kettchup
TV Marketing Communications
Where it is
in accordance with your marketing preferences, Kettchup TV may send you
electronic communications marketing or advertising the Services themselves or
events on the Services, to the extent you have registered for the Services or
purchased a ticket and/or registration to an event listed on the Services. You
can also "opt out" of receiving these electronic communications by
clicking on the "Unsubscribe" link at the bottom of any such
electronic communication. In addition, you may also manage your email
preferences at any time by logging in (or signing up and then logging in),
clicking on "Account" and then "Email Preferences."
·
Transactional
or Responsive Communications
Certain
electronic communications from Kettchup TV are responsive to your requests. For
instance, if you are an Attendee, we must email you your ticket or registration
when you purchase such ticket or registration. As a further example, if you
email our customer support department, we will return your email.
Notwithstanding any unsubscribe election that you have made, you will still
receive these emails. You can stop receiving these types of emails only by
contacting us. By electing to stop receiving all electronic communications from
us or through our system you will no longer receive any updates on events you
have created (including pay-out issues) or on events you are registered to
attend (including emails with your tickets). We do not recommend that you do
this unless you plan to use the Services, are not currently registered for an
event, are not currently organizing an event and will have no need to receive
further communications from us or through our system no longer.
·
Retention
It may take
up to forty-eight (48) hours for us to process an unsubscribe request. Even
after you opt out of all electronic communications, we will retain your
Personal Data in accordance with this Privacy Policy, however, we will no
longer use it to contact you. However, Organizers who have received your
Personal Data in accordance with this Privacy Policy may still use that
Personal Data to contact you in accordance with their own privacy policies, but
they may not use our system to do so.
We
currently do not participate in any "Do Not Track" frameworks that
would allow us to respond to signals or other mechanisms from you regarding the
collection of your Personal Data.
This
Privacy Policy does not apply to any Personal Data that you provide to another
User or visitor through the Services or through any other means or information
posted by you to any public areas of the Services.
This
Privacy Policy applies only to the Services. The Services may contain links to
other websites not operated or controlled by us (the "Third Party
Sites"). The policies and procedures we described here do not apply to the
Third-Party Sites. The links from the Services do not imply that we endorse or
have reviewed the Third-Party Sites. We suggest contacting those sites directly
for information on their privacy policies.
In an
ongoing effort to better understand and serve the users of the Services, we
often conduct research on our customer demographics, interests and behaviour
based on Personal Data and other information that we have collected. This
research may be compiled and analysed on an aggregate basis and this aggregate
information does not identify you personally and we therefore consider and
treat this data as Non-Personal Data.
We do not
knowingly collect Personal Data from children under the age of thirteen (13).
If you are under the age of thirteen (13), please do not submit any Personal
Data through the Services. We encourage parents and legal guardians to monitor
their children's Internet usage and to help enforce our Privacy Policy by
instructing their children never to provide Personal Data through the Services
without their permission. If you have reason to believe that a child under the
age of 13 has provided Personal Data to us through the Services, please contact
us, and we will endeavour to delete that information from our databases.
If you are
visiting the Services from outside the United States, please be aware that you
are sending information (including Personal Data) to the United States where
our servers are located. That information may then be transferred within the
United States or back out of the United States to other countries outside of
your country of residence, depending on the type of information and how we
store it. These countries (including the United States) may not necessarily
have data protection laws as comprehensive or protective as those in your
country of residence; however, our collection, storage and use of your Personal
Data will always continue to be governed by this Privacy Policy.
The
Services and our business may change from time to time. As a result, at times
it may be necessary for us to make changes to this Privacy Policy. We reserve
the right, in our sole discretion, to update or modify this Privacy Policy at
any time (collectively, "Modifications"). Modifications to this
Privacy Policy will be posted to the Site with a change to the
"Updated" date at the top of this Privacy Policy. In certain
circumstances Kettchup TV may, but need not, provide you with additional notice
of such Modifications, such as via email or with in-Service notifications.
Modifications will be effective thirty (30) days following the
"Updated" date or such other date as communicated in any other notice
to you.
Please
review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your
continued use of the Services following the effectiveness of any Modifications
to this Privacy Policy constitutes acceptance of those Modifications. If any
Modification to this Privacy Policy is not acceptable to you, you should cease
accessing, browsing and otherwise using the Services.